Buddy is a durable and stylish awning designed for motorhomes. It's easy to set up and gives you extra living space outside the vehicle.
If you need to create some shelter or extra warmth on a chilly sort of day, Buddy is an easy and flexible solution. Two sides and a front create an enclosed living space under the awning of your motorhome. Strong magnets hold the awning roof and side panels together, while the front simply zips on. You can place Buddy wherever you like on the awning, giving you the unique flexibility to create both an enclosed living space and a covered porch under the motorhome's awning, as long as it does not interfere with your canopy roof struts.
Buddy has a depth of 2.5 m and the front comes in four different sizes.
Best materials on the market and meticulous detail
When you choose the Buddy awning to accompany you on your travels, you can be assured of the same comfort and functionality that are the trademark features of the Isabella awnings for caravans.
Buddy is made from Isacryl, a robust, fibre-dyed acrylic material. Isacryl ensures that the colours stay beautiful and that you can create the best possible indoor climate. The large windows in the front and side panels give you an unobstructed view to enjoy your surroundings.
Buddy offers plenty of options for ventilation. For example, you can lower the windows and create a veranda using the supplied veranda pole. In addition, Buddy has integrated top ventilation and mosquito nets in the side panels, as well as foam padding at the vehicle end to ensure a tight fit.
Extending Buddy is also an option. The front is equipped with beading for attaching an Asa sun canopy, for example (requires a double channel).
NB: Buddy can also be fitted to your caravan, provided it has an roll out canopy mounted.
The Buddy side panel set has a depth of 250 cm and is attached to the roll out awning using powerful magnets that hold the awning roof and side panels together.
Both Buddy side panels have integrated top ventilation and mosquito nets for optimal ventilation.
If you want a closed living space in front of your motorhome or caravan, you can buy a Buddy Front Panel (available in 4 widths; 270, 320, 370 and 420 cm.)
Delivery
When you place your order online with us you will receive an automatic e-mail notification of the receipt of your order.
We normally ship all stock orders on the weekday following receipt of order by courier. We send a confirmation email on despatch and you should normally receive your order within 3 to 5 week days, sometimes earlier. The courier also normally sends tracking information when received at their hub. A signature will be required on delivery.
Should we be unfortunately out of stock and unable to ship your order, you will normally be contacted within 2 days to enable you to choose whether you wish to wait for the next delivery to us, change to another product or to cancel your order and payment at no charge. This backorder status normally means we are awaiting stock to arrive.
Please note we do not stock all sizes of all items. Items such as full awnings often come direct from the manufacturer to save time. If we are shipping direct from the manufacturer we will let you know. If there is a significant delay we will also let you know once we have placed the order with the manufacturer and they confirm delivery. In extremely busy periods the manufacturers can take a few extra days to deliver.
IF YOUR ITEM IS URGENT PLEASE CONTACT US FIRST BEFORE PLACING AN ORDER
Carriage charges for single shipments to mainland UK except Highlands and Islands are:
£6.95 below £200
FREE for £200 and over (excludes some bulky items)
Most orders will fall into the two sub categories. Orders over certain weights and sizes will incur additional shipping charges.
For shipments to Highlands and Islands, or outside of the United Kingdom please contact us to discuss your order and confirm carriage charges according to the size and weight of your shipment. We reserve the right to charge carriage supplements if couriers levy a surcharge due to size, weight or destination on orders placed at standard carriage terms.
Please check your order on arrival – any shortages or damage must be reported within 7 days of delivery.
Returns
We are confident that you will enjoy your purchase, however, in the unlikely event that you have a concern on receiving your item(s), please get in touch with us first. In some cases we can resolve a problem without the goods needing to be returned, at other times we may need to refer to the manufacturer for the best course of action.
KEEP THE BOX – if you unfortunately have to return your item, it will need to be shipped back to us. We strongly advise that you keep the original packaging (particularly for awnings and larger items) flat-packed for a reasonable length of time. We reserve the right to apply a surcharge for goods returned to us which have been damaged in transit.
Cancellation/Refunds: We must be notified within 14 days of receipt and the goods must arrive back to us within 30 days of receipt. After 30 days from initial delivery, faulty items will be repaired or replaced at the supplier’s discretion. All customer deliveries are tracked and delivery dates recorded. Returns are accepted provided that the items are unused, in a resaleable condition, with relevant labels attached. Whilst we accept that you may have inspected your purchase to ensure it meets your requirements, where it is evident that more handling (or use) has occurred than we would expect for the purposes of ascertaining suitability, characteristics and function, a proportionate deduction for the diminishment of value will be made.
To return an item please do so via a Post Office or other carrier, or direct to our store at Newcastle. Please note that goods are returned at your own expense and the goods are your responsibility until they reach us. We highly recommend that you keep a copy of any shipping receipt.
In the interests of quality control, all returned goods will be inspected by us or the manufacturer prior to any refund or repair being made. Refunds are normally processed within 14 days from when goods arrive back to the warehouse and the refunded amount will be allocated to the account from which the payment was originally made (please note that payment clearance periods are dictated by the card issuers and are outside our control).
This does not affect your statutory rights.